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InfamousMax3x's avatar
InfamousMax3x
Rising Novice
7 months ago

Game Disconnecting frequently and count a loss

EA, this is not acceptable my internet is fine working i was playing champs suddenly game freezes and shows you lost the connection...and count a loss wtf ? i clipped the match #refer video in at...
connectivity
crashing
freezing
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Hey there. Let's go through some troubleshooting to see if we can find out why you keep disconnecting. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

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