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4w2k4gmikj30's avatar
4w2k4gmikj30
Seasoned Newcomer
1 day ago

Game fails to launch: Opens a small window, then crashes back to EA App

Hi everyone,

 

I am honestly at my wits' end and desperately need some help. FC 25 has been completely unplayable for me because it keeps crashing before even launching, and I'm losing my mind trying to fix it.

 

### What is happening:

1. Every time I click "Play" in the EA App, the small EA splash screen / anti-cheat window pops up for just a couple of seconds.

2. Without any error message, code, or warning, the window suddenly disappears.

3. The process shuts down automatically and just dumps me right back to the EA App.

4. The game literally NEVER boots up or reaches the main menu. I can't even get past the startup screen.

 

### What I've already tried (None worked):

* **EA App Repair & Recovery:** I have tried repairing FC 25 multiple times via the EA App. I’ve also cleared the EA App cache and ran the EA App Recovery tool.

* **Restarts:** Restarted the EA App, terminated all EA processes via Task Manager, and rebooted my PC several times.

 

### Platform Details:

* **Platform:** PC (EA App)

* **OS:** Windows

 

I’ve been trying to solve this for hours and nothing seems to work. Has ANYONE encountered this exact nightmare loop and found a fix or workaround? Any advice, suggestions, or potential fixes would mean the world to me right now.

 

Please help! Thank you so much in advance.

1 Reply

  • 4w2k4gmikj30's avatar
    4w2k4gmikj30
    Seasoned Newcomer
    18 hours ago

    Still no progress, and honestly, the response from customer support has been utterly disappointing.

     

    I even opened a ticket (Case #251236379) expressing how severe this issue is, but it’s been completely ignored—no reply whatsoever. To make matters worse, I tried using the live chat support where it promised an agent within 5 minutes, but that turned out to be a total placeholder with zero response after waiting endlessly.

     

    It is extremely frustrating to see such a complete lack of accountability and communication for a game-breaking issue. If anyone here or any Community Manager can actually escalate Case #251236379 or offer a real solution, please let me know.

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