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1Gorkem's avatar
1Gorkem
New Novice
21 days ago
Solved

GetDeviceRemovedReason

Subject: Constant DirectX Error in FC 25 (RTX 4060) Hello EA Support, I always get this error while playing FC 25: "DirectX function GetDeviceRemovedReason failed with DXGI_ERROR_DEVICE_HUNG" My ...
crashing
pc
  • Cerin248's avatar
    Cerin248
    19 days ago

    I had the exact same issue with my RTX 5080. This is a widespread problem with NVIDIA's latest 576.xx drivers.

    For your RTX 4060, here's what fixed it:

    1. Download NVIDIA driver 572.83
    2. Download DDU (Display Driver Uninstaller) from guru3d.com
    3. Run DDU - it completely removes all NVIDIA driver traces that normal uninstall misses
    4. Install 572.83

    DDU = Display Driver Uninstaller - it's a tool that cleanly removes GPU drivers when normal Windows uninstall leaves corrupted files behind. Essential for fixing driver conflicts like this.

    Why this works: The 576.xx driver branch broke EA FC 25 compatibility for RTX 40/50 series cards. 572.83 is the last stable version before this mess. Rolling back to the earlier 576.xx version did not fix the issue for me.

    RTX 40/50 series users with EA FC 25. Multiple people confirmed this fix works.

    Hope this helps! Let me know if it works for you.

1Gorkem's avatar
1Gorkem
New Novice
21 days ago

Hi again, 

I ran the system file check as you suggested, and it found corrupted files and succesfully repaired them. I've restarted my system and will now test FC 25 again. I'll let you know if the error still occurs. If the issue doesn't occur again in the next few days, I will mark this as solution 

Thanks for your support so far!

 

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