i cant ssubmit an appeal in my 2nd account
my RTG account disabled and i want to go to live chat and submit an appeal but it says i cant, why ? is there a problem? there is no chat section and it doesnt let appeal to get sent
Forum Discussion
it says this when i want to send an apeal , and the second problem is i want to go live chat, but the chat with us section doesnt show up in any time
EA_Lanna
Community Manager
Community ManagerThanks for showing me what message is appearing. Can you take it back a step? What options are you selecting before that screen appears?
- EA_Lanna
the same thing happens when i want to go to live chat ,there isnt any chat with us section, there isnt any email us too
- EA_Lanna
Just checking in here, and spotted your reply.
i want to go to live chat ,there isnt any chat with us section, there isnt any email us too
Ban appeals aren't cases the support team can help with. So there isn't an option to use live chat for them.
The team you're looking for is Terms of Service. They only operate through the web form. You can submit a webform using the steps in this guide:
Are those the steps you've been following to date, aside from the live chat attempts?
- EA_Lanna
