I have bought FC points on the Steam store, but I have not received them in-game
I have had issues with the in-game store, so I decided to purchase the FC points on the Steam store, and since then, I have not received the points in the game.
Forum Discussion
4 Replies
Hello!
If your FC Points purchased on Steam haven't appeared in EA SPORTS FC 24, first check for a potential delay and ensure your Steam and EA accounts are linked. Restart both the game and Steam. If the points are still missing, the most important step is to directly contact EA Help, providing them with your account details and proof of purchase from Steam. Also, check the EA forums for any similar issues reported by EZ Pass VA other players. Avoid contacting third-party coin sellers like MMOexp for this specific problem.
- EA_Pythia
Community Manager
Hello ABH902,
please make sure you didn't purchase FC 24 Points instead. Otherwise, please wait 24 hours in case the points arrive and contact EA Support after, if they haven't.
It's an FC25 point and I have checked, and they are correctly purchased
- EA_Pythia
In that case, please wait until 24 hours have passed after the purchase, as the points might simply take some time to turn up in your account. Otherwise, contact Support after.
