Issue with game installing, please reinstall

I've reinstalled several times (4 times) but still not working.

https://forums.ea.com/discussions/fc-24-technical-issues-en/ea-fc-24-error-there-is-a-problem-with-your-games-setup/7902083

I gave it a try by referring to the link above, but media featuring pack cannot be installed. It says it's impossible to apply update to computer.

Anyone can solve this? thanks