Forum Discussion
As a test, try switching to a mobile hotspot and let me know if you can connect or not.
I used my phone's hotspot and it didnt work, in the meanwhile I also tried to reboot the console by double-clicking the power button, and yet nothing changed.
- EA_Aljo11 months ago
Community Manager
Thanks for trying that. Next, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
- jv3zv3wf3iie11 months agoNew Novice
sorry for the late reply, i went to sleep after I wrote that message. when I get the chance to use the console im gonna text here
- domwilton1411 months agoNew Novice
I’ve done all this already only ultimate team won’t work I can play online seasons or clubs but just ultimate team that won’t work even on fc 24 same problem
- EA_Aljo11 months ago
Community Manager
What message are you seeing when you try to play Ultimate Team?
- jv3zv3wf3iie11 months agoNew Novice
I tried. it doesnt work. How can u solve this? I didnt pay to be locked out of online.