Forum Discussion
EA_Aljo
Community Manager
11 months agoAs a test, try switching to a mobile hotspot and let me know if you can connect or not.
Jayutd7
11 months agoRising Rookie
Mine works on a hotspot but not my wife/wired Internet provider. In your experience what does this prove? It's an IP issue?
- EA_Aljo11 months ago
Community Manager
Thanks for trying that. This means the issue is with your ISP. You'll need to contact them for assistance as something on their end is blocking your access to Ultimate Team.