Lost access to old school email, now cant access EAFC

Hi zoranvakil,

Sorry to hear you've been having trouble getting this fixed up. You were correct to contact the support team for help as they are the only team who can help with account recovery cases. Before they can assist with issues like this (e.g. make any account changes for you), they must ensure they're speaking to the account owner. Sadly, some people try to use the support team to take over other people's accounts. The security checks the support team uses are necessary for this reason.

If you've not been able to verify account ownership, the live support team's hands will be tied for now. They won't be able to assist you with regaining access or updating the email to one you can access on that EA account just yet. The best thing I can recommend is to gather as much additional info as possible and speak with our live support team again.

- EA_Lanna