I’m unable to play any online features because my account is linked to an old email which I can’t access anymore. On the website I have changed it to my latest email which I have access to. However, on my ps4 it is still linked to my old email which won’t allow me to get the code to access the online features. How do I either unlink the old email or even just start from scratch on my playstation account.
Community ManagerHey Popz25,
If you need a hand updating the email address on your account, I'd reach out to our live support team. It isn't something we can help with here on the forums, but they can take a look at this for you.
I’ve already updated my email and allows me to sign on the website but when I try connect to the ea servers on my PlayStation it is still linked to my old email which requires me to have a code
I’ve done everything that I possibly can do myself to make sure that it isn’t connected to my old account.
