Forum Discussion

Paddiie's avatar
1 year ago

[PC] Player input freezing every game

For some reason, in all game modes, all inputs seemigly freeze/stop working for a short period of time, after which the input is restored. Sometimes this means my controlled player remains stationy despite directional input. Other times the controlled player will run continously in one direction and not respond to any other inputs. I also lose all other inputs that prevent me from pausing the game.

170 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @Capyv 

    Would it be possible to get more information on this?

     

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Does this happen when loading into a specific mode or performing an action in a mode?
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    Cheers!

  • I have a pretty solid PC, GPU changed last month, no performance issues on any game I have played so far. Played EA FC 24 on PC as well and it was smooth but its terrible in EA FC 25. I press pass and my player passes after a whole second. I have never had such a huge input delay, it feels so unresponsive. And its not performace problem, cuz I tried low settings too. Anybody who has some idea what could fix it ?

  • Capyv's avatar
    Capyv
    1 year ago

    @EA_Illium  ha escrito:

    Hey @Paddiie 

    Thanks for reaching out to the community! When you have a moment can we see if the following steps help?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Troubleshoot your connection to EA games
    5. Check if any background applications are stopping the EA app or your game.

     

    It didn't work.

    A lot of people have this problem. I don't think the problem has an individual solution.

  • It happens on console aswell on rush and clubs my player just runs off in other directions and freezes aswell when the opposition kick off and I have no control off my player at times in the game can’t track back and defend cause off it needs fixed asap 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @Paddiie 

    Thanks for reaching out to the community! When you have a moment can we see if the following steps help?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Troubleshoot your connection to EA games
    5. Check if any background applications are stopping the EA app or your game.

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