Forum Discussion

elk00kie's avatar
elk00kie
Rising Rookie
1 year ago

Re: Clubs: there has been a problem with your online information. Please try again.

I'm still having this issue, I just bought the game and I have to keep closing it and opening the app just to play more games. Legit a pain

6 Replies

  • elk00kie's avatar
    elk00kie
    Rising Rookie
    1 year ago

    Product: EA SPORTS FC 25
    Platform:PC
    Please specify your platform model. PC
    What is your Gamertag/PSN ID/Switch ID? elk00kie
    Which mode has this happened in? Clubs
    Which part of the mode? Club Match
    How often does the bug occur? Everytime
    Steps: How can we find the bug ourselves? After playing a league match trying to play another one again
    What happens when the bug occurs? When I try getting into clubs league match, it says ‘There was a problem getting online information’ and I don’t know what to do
    What should be happening instead? I should just be able to play and get into lobby each mathc rather than restarting the application every time

    @EA_Barry  @EA_Pulsar 

  • elk00kie's avatar
    elk00kie
    Rising Rookie
    1 year ago

    I dont even care if I have to wait a bit for an in game fix, just at least update us and acknowledge that you will be fixing this issue. EA be better

  • Rescik's avatar
    Rescik
    1 year ago

    hey did u solve this problem.I have same problem 

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