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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 year ago

Re: EA SPORTS FC 25 kick off stats and profiles not working

Very often, players encounter this issue if their account is registered in a location that is different from the region of the game version. Is it possible that you purchased the game for a different location or that your account is registered in a different region?

9 Replies

  • Sneaky_Weasel92's avatar
    Sneaky_Weasel92
    Rising Rookie
    1 year ago
    @EA_Pulsar Nope, also never had this Kick Off issue with every last entry of the game I have purchased previously.

    Also not sure how or why that would take away the option in the game to link your gamertag to a Kickoff Profile.... You asked us to know what regions this is affecting and it seems to be worldwide.

    With their being lots of Reddit posts and forums being made about this issue, it seems to be a rather big issue that is not being addressed appropriately or promptly without a substantial update.
  • gunnerspartans's avatar
    gunnerspartans
    Rising Rookie
    1 year ago

    No this is not the issue obviously.  In New York and bought the game in New York and have never had this issue.  Acknowledging this is a problem is the first step, not a bad attempt at calling it user error.

  • No that's not the issue. In that case, you should have been aware of it, shouldn´t you? Right now, this is ruining the gaming experience and needs to be fixed immediately.

  • vacuumtube_6l6's avatar
    vacuumtube_6l6
    Seasoned Vanguard
    1 year ago

    @EA_Pulsar it's funny because every bug reported here, you guys tries to blame the user first, instead of acknowledge it and report to the devs 

  • Leanmic's avatar
    Leanmic
    New Rookie
    1 year ago

    No that’s not the problem. I bought the game in the same place that I live. We need to play with our stats ASAP. 

  • Nope. bought it from the same Microsoft store I've bought every iteration of the game from, and tons of other games too. This isn't an US problem, its a you problem

  • adoptedscouse's avatar
    adoptedscouse
    New Rookie
    1 year ago

    Same thing happens to me, play kick off mode, next time you load the game all stats are at zero. Also no game tag over controller. 

    I bought the game directly from Microsoft store on my Xbox so definitely not in a different region. 

    Also I remember one of the last fifa games having same issue & you had to patch that a few years ago, maybe go back & check your archives & fix that way. 

  • I bought the game through Steam, so it's probably not that. Will ea finally fix it?

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