S6 Weekly Rewards - W1 issue, not a bug, clearly.

As you and EA are aware season 6 weekly rewards have a base code issue. The devs are apparently aware but we are consistently being put off by customer services. At this point we have grown beyond impatience and are requesting action or at minimum an update. 

It appears you've added an extra week to the completionist tab, yet that has been a clear weekly disadvantage to all players, as whilst everyone else has their "DREAMCHASER" reward, we are a week behind getting a birthday reward. It's unfair and treats a disadvantage you should address. I don't understand how yourselves (devs cust service, EA execs and Mr Electronic Arts himself) finds this in any way shape or form acceptable. 

I require an English literate and fluent advisor to help me with my personal case, especially the slander and defamation claim you've received and also help these poor people calling out for at least an answer!

Worst failing in years, mainly by refusal of interacting with those affected and the hypocritical way all store issues are resolved and compensated in 24 hours. 

In my case consider this your final right to refuse.

DO THE DECENT THING EA, COMMUNICATE WHAT YOU'VE MESSED UP AND EXPLAIN WHY TO CUSTOMERS THAT HAVE PAID AND ARE COVERED UNDER THEIR OWN CONSUMER GOVERNER THAT OVERSEES YOUR ABILITY TO NOT DO THIS AND TREAT CUSTOMERS THIS WAY.