Stuttering on PC after the Update?

Seriously, if it was ANY other company this problem would've been already solved, either by a hotfix or a rollback. But this company really doesn't care about it's player base, worst consumer experience ever.  It's been already a month since i didn't receive my rivals rewards, and they don't give any answer besides "we're working on it" and also marked the question as "solved" , seriously, how marking anything as solved when it is not can contribute to the players?

Now, I cant even play the game that was running smoothy until the update 5 and they don't tell us anything about it!!! But i believe that this lack of communication isn't the community manager's fault, they're justing following orders, also I don't think the stuttering lag remaining unsolved after 4 days it's dev team fault either, probably they're just underpaid, undernumbered and overwoking, the real problem are the big guys on the company that are just greedy as hell! 
I just feel completely humiliated by this company, i bought their product and they just don't care about our experiences, it is really frustrating. Seriously guys, year after year they keep giving us a worse version of the previous game, we keep buying it, and we keep being ignored about the game's problems, where are we doing with ourselves? Where is our self-love? I really think that i'm done with EA Sports, i love football and i love games, but i can't be in this toxic relationship anymore. I'll await for a REAL company to step-up and launch the game that we deserve, until there, i wont be giving any of my hard-earned money to this DISRESPECTFUL company.