Forum Discussion
15 Replies
- EA_Darko1 year ago
Community Manager
If your account was banned for some time i-HuSaIn90 then you may have lost access to the transfer market on the app.
When you play on console is it all good?
Darko
- i-HuSaIn901 year agoRising Novice
I play on the console, and everything is perfect with no issues. The problem is that I do not have full access to the app
- EA_Darko1 year ago
Community Manager
It may be a result of the ban which has caused your access to be limited on the app.
Darko
- i-HuSaIn901 year agoRising Novice
Thank you for your response. Since my account has been restored, I am able to access it on the console; however, I still cannot access it through the app. I reached out to support and was advised to check the forum, but it has been a 17 days ago and we have not yet reached a solution. Could you please advise on the next steps to resolve this issue? ............... EA_Darko
- EA_Darko1 year ago
Community Manager
As I said i-HuSaIn90 it may be the case that while you can access it on console there are restrictions on the app due to your ban.
Darko