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Hello @chhotti, First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!
Unfortunately, there is no quick solution:
- It’s pretty common for users to get transfer market bans without realizing all the rules they might have broken;
- You might never find out the exact reason for your ban—this is possible due to the terms you accepted when you started playing;
- You probably won't receive any “proof” of where you might have cheated...
- ...and that’s because EA doesn’t disclose the specifics to prevent hackers from using that information to improve their methods;
- When you reach out to the TOS team, expect a long wait for a response (it will likely take several days).
Please start here: Get information about EA Account locks, bans, and suspensions
Hey Micki, appreciate the prompt response.
I mean if it is getting transfer market ban without users realising I'd think getting some sort of warning or something would be more helpful because I am kind of baffled as I have done nothing out of the ordinary.
Would love to have some more transparency and a quicker resolution - I am willing to provide any details to expedite the process!
Thanks again Micki.
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