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Hero0247's avatar
Hero0247
Rising Newcomer
3 days ago
Solved

I can’t open My packs

Good evening, I have an issue with my ea account, because I recently opened a pack where I received a loan pack which you have to redeem. Every time I try to redeem it, it comes up with a message saying that there was an issue connecting to the ea servers. I have tried turning the console on and off, but it still doesn’t work, I tried redeeming it on the companion app but still doesn’t work. I have packs in the store that I would like to open so I hope ea could fix this issue in the nearest future. I play ps 5

 

  • Great news! The Pack issue should now be resolved. Thanks you for your patience and support while we worked on solving this! Visit the main thread for more details. We'll close out duplicate threads in the meantime to help streamline communication on this.

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Great news! The Pack issue should now be resolved. Thanks you for your patience and support while we worked on solving this! Visit the main thread for more details. We'll close out duplicate threads in the meantime to help streamline communication on this.

About [FC 25 - Resolved] Error occurs when trying to redeem pack

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