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CataDulce99's avatar
CataDulce99
Newcomer
4 hours ago

Store chrashing

I recived a gold pack from another pack and if i press to claim it it says: there was a problem with the servers, please try later. Same on the phone app. Any solution? 

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Thanks for letting us know you are experiencing this. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

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