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Bread15657's avatar
Bread15657
Newcomer
4 months ago

bought premium pass with coins yet apparently i dont have it?

I was using the web app when i accessed the objectives and purchased the premium pass for 500k coins. Then it said there was an error and then objectives were unavailable, thats ok. However, whenever i look at my coin count is has gone down the 500k. I go on console to see if i have the premium pass, yet i dont. Telling me to upgrade it even though i already purchased it.

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Perhaps it's just a delay. Give it some time. Log out of the web app, sign back in from the game after restarting your console. This should help synchronise your account again. 

  • Squead22's avatar
    Squead22
    Rising Newcomer
    3 months ago

    This has also happened to me twice, and no there isn’t a delay it just won’t let you buy it. I’ve lost 1m now on doing this. EA need to fix it and refund me. Ridiculous 

  • Squead22's avatar
    Squead22
    Rising Newcomer
    3 months ago

    No that’s not true it’s done it to me twice and DOES NOT WORK BUT HAS TAKEN 1M from me!!!!! 

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