Can’t log into FC25 companion app
So I have recently got back into fifa the last year or so, made a new ultimate team on fc24, was able to log into the companion app etc.
Didnt use the web app or log into my ultimate team on my Xbox for about 2 or so months, just played clubs with friends until fc25 was out. It’s been out for nearly a week and I still can’t log into the companion app without the “getting started” message appearing and I can’t go any further.
I read on the EA answers HQ that I needed to log into my fc24 UT on console before August 1st but how long does that stretch? As last time I logged in around May/June time at a guess. I also have only played the new rush mode or squad battles so I haven’t played any rivals games.
Another point is that I only have 1 EA account so it’s definitely the right account, email & password bc it lets me log in but just tells me I need to get started.
any idea how I can overcome this? Would like to be able to access the transfer market so I can trade on the go to accumulate more coins for a better team. Thanks!
- Hey @f96f49ab93e66f86,I know that you're adamant that you only have 1 EA account, but it looks to me like you might have a second one somewhere, and that you're not logging into the right one. If you've started up FC 25 on your PC/console already but you're still getting this message, then the only conclusion is that it's not the right account. Have you tried reaching out to our live support team already to see if they can help you find any other accounts you might have, just in case?