EA account hacked and nk help
Hello! On the 20th of May my account was hacked and all my players and coins dissapeard, and I also got banned.
I made an unban request and it was overturned, but I am still missing over 40 million coins worth of liquid coins and players. I made 3 requests to get them back and all of them end up in the "overturned" status but I am missing all my stuff. Is EA this incompetent? How could've I've been hacked with 2FA turned on? And no, I did not buy coins or whatever, I made them through trading.
Also, I had an unknown steam account linked to my EA account which I couldn't remove and I specified to them to remove it, and it's still linked to my EA account. I play only on xbox.
Can anyone here help me out? Also noticed that the cases's categories are wrong, for whatever reason.