Error in the game

Hello,

I’m an Italian player and I’m having a persistent issue with EA Sports FC 25 on PlayStation 5. The game crashes immediately with error CE-108255-1, but only when I try to enter Ultimate Team.

All other modes (Clubs, Career, etc.) work perfectly. Also, if I log in with a different PSN account on the same console, the game works without any issues — so the problem is clearly linked to my EA profile or Ultimate Team data.

I have already tried the following troubleshooting steps:

• Rebuilt the PS5 database in Safe Mode
• Deleted all saved data from the console
• Restored licenses
• Deleted and reinstalled the game

The issue still happens only with my primary account and only in Ultimate Team.

Please check and reset or repair my Ultimate Team cloud profile, as it may be corrupted.

Thank you very much for your support.