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freskiller69's avatar
freskiller69
Rising Newcomer
4 months ago

Inmortal cup

I got kicked out of ultimate team right after winning the match twice in a row, and it counted as a lost match, thanks to that i lost the last reward, i got 24 out of 25, when i won 26 matches, can something be done about it, or i just lose those rewards?

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. If you are disconnecting at the end of every match, it's possible you've hit the security limits. More information on that can be found here.

  • I got kicked out of 2 matches like i said on the original post, the thing is that i won those matches, i got kicked out after scoring on a golden goal mode, and still counted as a lost, i have the footage as well, but can something be done about it? I won those matches, can i get those rewards some way, or any compensation planned given that there are more people with the same issue? It probably is about the security limits, but if i haven't touched that setting, and i don't have any message shown on screen or anything to signal that you are close to that limit, it's 2 loses for no reason randomly

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