I was playing FIFA and an error kept popping up, I restarted. After that I launched squad battles. The game crashed for about 60 minutes, after which the game update started. I launch it and get a permanent ban
Hey everyone!
Can you please try to log in now?
Our team looked into it and the issues should be resolved now. You should be able to access Ultimate Team as usual.
Thanks for all your reports and your patience while we worked on this!
So yallz are not gonna gives us free packs as a token of apology? some of us have work and missed the opportunity to grind while we had the chance
Heppen like a month ago to a friend, now happen to me yesterday and now seeing all this check email and woala! So glad, already making a dispute for that but f yeah! the reason they give me was cheatting but im not doing objs because of I lose, didnd win 6/10-12 champions because left at the end but when started has no time, I send the appeal but they have 24 hours so this maybe was more like automatic.
And the message you receive that maybe was before ban like, I advice you and ban, when they unlock your account the message unread pops up,
But yeah, have the account again
The same thing happened to me, i was doing an evo on rush, got disconnected and banned afterwards
EA_Vendcera Thank you, was just able to log back into Ultimate team. I did receive a warning message but I take it thats standard? anyways thank you.
I was doing an evo on rush and kept being disconnected from ultimate team. I gave up and closed the game, when I went into my email I was perma banned for cheating. I have more than 1000 hours between FC 24 and FC25 and I get banned with no previous sanction.
Anyone in this similar situation?
Come on bro, they noticed and resolved the issue within 5 hours, that's pretty good going to be fair to them
some of us got work! could have completed my rivals matches man! now i get nothing tomorrow
also maybe I could have packed key players in packs
I don’t really know why I’ve been banned considering all I’ve been doing is grinding ultimate team and playing career mode.
pls unban me :)
Hi EA Support,
I’m writing to request further clarification regarding the permanent ban placed on my EA account, which has affected my access to Ultimate Team and other game modes.
I last played Ultimate Team using this account via Xbox and more recently on PC (which I purchased around May or June 2025). In my final Weekend League session in June 2025, I reached Rank 4. However, shortly after that, I received a notification informing me that my account had been permanently banned.
I have already submitted an appeal, but it was unfortunately rejected. Since then, I have not received any further updates or a detailed explanation for the ban.
In addition to Ultimate Team, I also actively play in a Pro Clubs competition as part of a league. Due to this ban, I am now unable to participate in those matches, which has affected my commitment to the league and my team.
I’m attaching a screenshot showing the current status of my case. I kindly ask for your help in reviewing this situation again or advising me if there is any other step I can take to resolve it.
I’ve always played fairly and respectfully within the community and EA’s guidelines, so this situation is very confusing and frustrating for me.
https://forums.ea.com/discussions/fc-25-ultimate-team-en/request-for-clarification-%E2%80%93-permanent-ban-on-my-ultimate-team-account/12399536
Thank you for your time and attention.
EA_QueenBee EA_Vendcera I was trying to submit an appeal from the support link you shared, but always got the error below for 3 days:
Could you please check if there's something wrong with the support system, or you can help to recover my account, thanks.
