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mcjc06's avatar
mcjc06
New Novice
5 days ago
Solved

Premium 90+ immortals pack glitch

Hi all, I bought the above pack and recieved 1 x hero 90 rated.....OK .....but then 4x87 rated players and 1 x 86player.

Clearly this is incorrect as I should have got 5x87+ players, one of which should be 90+

I spent over 2hours......2 hours chatting on the web chat with the Indian based tech support.

They argued that I recived everything constantly, even when I showed them pictures and the pack clearly states what you get. They were horrible....useless.....couldn't even read English!

They finally accepted that I am correct and there must have been a fault. The result? A free pack? My 2500 points back? A free player?????

NO.......

"Oh I'm sorry sir, it's a technical glitch, we can't do anything sir, please sir, go to the EA forum and post your problem sir".

Is it just me, or is EA the most disgusting, greedy, unhelpful compa y on earth?

Can anyone help?

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packs

4 Replies

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  • mcjc06's avatar
    mcjc06
    New Novice
    5 days ago

    That's great thank you.

    "If" they get back, the promo will probably be over!!!

  • slush3817's avatar
    slush3817
    Seasoned Newcomer
    5 days ago

    I had a very similar problem, all my players were 87+ and I had 1x 90+ but they were all gold, just no immortals at all. Tech support did pretty much nothing and just said I didn’t open the pack, was told to post here aswell.

  • mcjc06's avatar
    mcjc06
    New Novice
    4 days ago

    Yep it's a horrible set up and a horrible business.

    If you bought something from argos and pieces that are shown on the box were missing, the staff wouldn't argue with you.

    After 2 hours of arguing, once they agreed your items were missing, they wouldn't say...I'm sorry but we have to check with our manufacturing and technical department.........oh and can you please go online and ask other people not employed by us what to do.....

    No, they would instantly refund or exchange.

    EA are a greedy, disgusting monopoly that we are stuck with, they should be ashamed of themselves!!!!

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