[PS5 / PC / PS4 - Australia] Unable to enter Ultimate Team

I have been in the same boat i can access on the companion app an sometimes and i mean a very rarely sometimes i get in an whatever i do i either get kicked or doesn't save. Getting real annoying got a lot of evos to do

Gamertag - Lazy--Tradie 

• Platform - Ps5
• 
  - Summary of the issue- can't connect to Ultimate Team on fc25
• 
  - Name of your ISP - Telstra 
• 
  - Recent timestamp (date, time, time zone) - started Friday night around 9 pm AEST and still ongoing 
  - A screenshot of the issue would also be helpful. Same picture as everyone else 

• Gamertag : samyellow
  - Platform : PC/STEAM
  - Summary of the issue : “Connecting to Ultimate Team is not possible at the moment. You will be now be returning to the Main Menu.” message is given when entering Ultimate Team
  - Name of your ISP : Telstra
  - Recent timestamp (date, time, time zone) : from the 29th of march and onwards. Just tried again and still not working. 2:37am AWST  Perth, Australia. 

I have the exact same screenshots as everyone else. 

gamertag: gabsta205

Platform: PS5

summary of the issue: unable to connect to ultimate team and when on ultimate team, it is very slow. When unable to connect to ultimate team, the message “connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.” 

Name of ISP: Telstra

recent timestamp: 28/03/2025, 22:00hrs AWST - 31/03/2025, 02:30hrs AWST.  

gamertag: tomass9173

Platform: PS5

summary of the issue: unable to connect to ultimate team and when on ultimate team, it is very slow. When unable to connect to ultimate team, the message “connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.” 

Name of ISP: Telstra

recent timestamp: 28/03/2025, 22:00hrs AEST - 31/03/2025, 08:30hrs AEST

same screenshot as others

Haven’t been able to access ultimate team since Saturday morning, connects to ea servers but loads for ages and then returns me to main menu. Super frustrating as I work full time and really only have time on the weekends. 

Gamertag - HammerSammer
- Platform - PlayStation 5
- Summary of the issue - issues logging in since Friday night, same issue as all that has been called out in the thread 
- Name of your ISP  - Telstra
- Recent timestamp (date, time, time zone) - 31st March 2025, 5.58am Perth, Western Australia 

all other online games work fine and no issues with other online activity’s like streaming live sport, movies etc. 

speed test at 90mbs download and 24mbs upload

single issue with Ultimate team log in. Have done all troubleshooting, uninstalled and reinstalled game, cleared cache, restored licence, reset PS5 database, updated software, unlinked and relinked EA account 

same screenshot as others

EA_Pulsarclearly an issue with EA as it is isolated to ultimate team. Please provide update of resolution. 

PSN: Captn_JackSparro

PS5 Pro

has been saying ultimate team is not possible at the moment since Friday 28th March very slow can’t play at all very disappointed 

ISP: 144.138.56.101

AEDT 9:08am 

still not working

Andrew Wilson, CEO of EA Sports being an Australian - Australia is the least bothered country by EA Sports 🤦🏼‍♂️

Issue that is impacting players for more than 3 days is still unanswered and unresolved. Pathetic and appalling support!

EA_Pulsar 

- Gamertag JCASH17
- Platform PC
- Summary of the issue Cannot connect to ea servers most the time, When I do get in I get kicked pretty quickly.
- Name of your ISP Telstra
- Recent timestamp (date, time, time zone) 

10:09:54 am AEDT

Monday, 31 March 2025