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Legiiinngee's avatar
Legiiinngee
Seasoned Novice
3 months ago
Solved

Season pass service unavailable

Yesterday I upgraded from the Xbox series S to the Series X and loaded up EA FC 25 Ultimate team and went to check my progress on the season pass and I got the message The season pass is currently un...
  • EA_Vendcera's avatar
    EA_Vendcera
    3 months ago

    Hey folks,

    thanks for all your continued reports. We've passed this on to our team for further investigation and as soon as we have more information to share, we will let you know.

    Could you follow these steps and provide your exact timestamp when you did? Include your time zone as well, for example, “at 11:36 AM UTC”.

    • Launch FC 25 and connect to EA Servers
    • Enter Ultimate Team
    • Enter Clubs (Pro Clubs)
    • Enter EA Hub (Seasonal track)

    Please also provide your EA ID/Gamertag/PSN ID.

    ⚠️ Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
3 months ago

Hey folks,

thanks for all your continued reports. We've passed this on to our team for further investigation and as soon as we have more information to share, we will let you know.

Could you follow these steps and provide your exact timestamp when you did? Include your time zone as well, for example, “at 11:36 AM UTC”.

  • Launch FC 25 and connect to EA Servers
  • Enter Ultimate Team
  • Enter Clubs (Pro Clubs)
  • Enter EA Hub (Seasonal track)

Please also provide your EA ID/Gamertag/PSN ID.

⚠️ Marked as Solution for Visibility Purposes Only - We do not consider this to be fixed at this time. 

NelsonMandela20's avatar
NelsonMandela20
Seasoned Novice
3 months ago

Can they not mention this publicly ?

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