Account hacked/ transfer banned
I was out of the house and not on my console when I received the message that my eafc 26 ultimate team account had been banned from using the transfer market due to coin transferring. Upon receiving ...
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey TigerJJAC1,
Unfortunately we can't help with bans here on the forums. If you've already reached out to our terms fo service team, then I'm afraid I can only ask for patience until they get back to you. But just to check: when you look at your case under My Cases, what does the status say?
I wouldn’t bother doing that I have waited for 10 days not even an update from the ToS team
my account was logged into in China and coins 3m + players gone and I get banned when I’m clearly not a regular user of Chinese internet
that’s wild…I had a similar situation like you, someone logged from another country and now I’m paying the consequence of getting banned.stevieshotz
I’ve had this same issue and submitted my appeal as the advisor said this is the only way to recover the 3million worth of content stolen from my account the appeal status just says transferred
EA_QueenBee is there anything you can do tell help please.
- EA_QueenBee
Hey bushy528,
Unfortunately we can't help with bans here on the forums. If it says transferred then they're still looking into it, so I can only recommend patience until they finish their investigation.
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