I received an email from EA accusing me of violating rules by buying or selling tokens to third parties, and my account was closed to the transfer market. I appealed, but it's been 3 days and there's still no progress. I have neither bought nor sold tokens in any way. I don't know how your system works, but the accusation against me is completely unfounded and unfair. I urgently request that this error be corrected and my losses compensated.
Sorry to hear this has happened to you as well, there are many of us in the same situation. You won’t get any official help in the forum and the appeal system is unlikely to be of any help unless you know what to do, I’ve had 12 appeals rejected so far.
Here is what I recommend doing:
Follow these steps:
Then:
This ensures your request is treated as a punishment appeal, not a general support request.
Your appeal message must include a Data Subject Access Request (DSAR). This legally requires EA to perform a manual review and provide transparency around the data used to justify the ban.
In your message, you should clearly request:
Without these points, your appeal is likely to stay in EA’s automated review loop.
Requesting a DSAR changes how EA must handle your appeal.
This is especially important for players who believe they were flagged incorrectly after normal transfer market activity.
Good luck 🤞🏻
