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MJ19851985's avatar
MJ19851985
Seasoned Newcomer
9 hours ago
Solved

Look out for random ban

Banned for nothing never purchased coins 3rd party, never shared details played everyday since release just to wake up to a complete ban, absolute joke of a company 

  • Hey MJ19851985​

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

2 Replies

  • MJ19851985's avatar
    MJ19851985
    Seasoned Newcomer
    2 hours ago

    Thanks for your reply, I've been doing that for the last 3 or 4 days been denied everytime by a bot! Now I cannot even click the link to see my cases just get an error even when try to use my pc

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey MJ19851985​

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks!