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NickzyNL1's avatar
NickzyNL1
Seasoned Novice
11 hours ago

Wrongfully banned.

Dear Sir/Madam,

 

I am writing to appeal the ban on my account from the Ultimate Team transfer market for “coin distribution.”

 

I am an active trader, and all coins on my account have been earned through legitimate methods. I regularly trade players, including sniping cards below market value and reselling them, which is a permitted strategy. My transfer history shows hundreds of weekly trades, including both profits and losses, clearly reflecting genuine market activity rather than coin distribution.

 

I have never bought or sold coins, nor listed items at unrealistic prices. I am currently holding nearly 15 million coins, so I have no reason to purchase coins. Trading is a key part of my enjoyment, so this ban is very upsetting.

 

Please review my account history. I am happy to provide any further information.

 

Yours faithfully,

 

discussion
pc

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey NickzyNL1​​, 

    Thanks for taking the time to write out this message. Unfortunately, we aren't able to process ban appeals here on the forums, as we lack the necessary tools and records to take action. 

    Instead, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll be able to review your case again. 

    Once you create an appeal, feel free to keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Please note that the team's response time may vary, depending on the number of active cases they are investigating at the moment. Thanks!

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