Forum Discussion

Rising Newcomer

1 month ago

Avatar pro club save failed

Pro Clubs Avatar Save Failed Error – FC 26 (PlayStation)

Hello EA Support Team,

I am experiencing an issue in EA SPORTS FC 26 on PlayStation with Pro Clubs.

Whenever I try to save any changes to my Pro Clubs player (avatar appearance, name, or edits), I receive the following error message:

“PRO_CLUB_AVATAR_SAVE_FAILED_ERROR”

I have already tried the following troubleshooting steps:

- Restarting the game and console (full shutdown)

- Checking internet connection

- Logging out and back into my EA account

- Making minimal changes and saving

- Trying at different times

The issue still persists. It appears to be a server-side or account-related issue, as no changes can be saved at all.

Platform: PlayStation

Game Mode: Pro Clubs

Game: EA SPORTS FC 26

Please investigate this issue and advise on a fix or reset for my Pro Clubs profile.

Thank you for your support.

Best regards,

EA_Darko
Community Manager
1 month ago
Some good news johnyafaim93 I've seen a few reports of this lately and there is a workaround that helps people.

With that in mind can you try removing off any new items you have added and then try again?

A number of players have reported having the same issue as you due to a set of sleeves preventing the game from saving the avatars.

Let me know how you get on.

Darko
MrMbueno
Newcomer
1 month ago
Hi, I had the same thing and tried to do what you said but no matter what it still dosnt work
EA_Darko
Community Manager
1 month ago
Did it make any difference at all MrMbueno?

Darko
Chrisjay46
Seasoned Newcomer
1 month ago
johnyafaim93 remove the arm sleeve they added new ones that are glitched for some reason, just remove it and it should work, it did for me
EA_Darko
Community Manager
1 month ago
Great to hear that Chrisjay46

Darko
StellinhaDoFut
Seasoned Newcomer
14 days ago
Deu certo!
EA_Darko
Community Manager
13 days ago
Hey StellinhaDoFut based on my basic understanding of Portuguese, going to assume that this is fixed for you.

Darko
AnilKaraman
Seasoned Newcomer
9 days ago
The problem is this: even if I take off that buggy outfit, it still gives an error when saving, so I can't actually take it off!
StellinhaDoFut
Seasoned Newcomer
2 days ago
Sim, mudar as luvas ajuda a resolver esse bug sim!
ada_r1411
1 day ago
I will try the sleeve thing in a bit ill let u know if it does