Forum Discussion

MathiasGerace's avatar
8 hours ago

Didn’t get the new 26000 AXP reward (and not the previous ones either)

Hello. There is a new free handout of AXP, 26000 this time, and didn’t receive it. I know that this is an issue already, since I (and many others) haven’t gotten the previous ones either. However, I hoped that they patched the bug in the newest update of the game. That didn’t happen though, so here I am, still missing all the free consumables that everyone else have gotten in recent times. It is really frustrating, since I will never reach the same level as my teammates (and opponents). It has to be possible to fix this?

For the record, I had the notification setting on etcetc., so that is not the issue.

9 Replies

  • Same for me didn't get the xp and contacted support and they couldn't do anything but send me here 

  • MathiasGerace's avatar
    MathiasGerace
    Newcomer
    7 hours ago

    I see. In what way do they say that posting here helps? Since you were instructed by them to come here

  • EA_Vendcera​ this is happening again omg just give the rewards out to everyone its becoming annoying now since the beginning  

    I have it on other people have their email on but nothing there  (well i haven't checked but most likely no) 

    But come on why

  • Same here, once again. I've reached the end of my patience with this nonsense and I'm awaiting EA to advise how I can delete my EA Forums account as I've no intention of using their services or playing their games after this game cycle concludes.

  • If they know that the problem is from our end, then they know what the problem is and can tell us the solution to it, so we can get the next promotions at least

  • If the problem is, as they claimed last time, about marketing preferences, then it is not on our end. Our marketing preferences are all set to enabled. The problem is on EA's end with them either being incompetent or being dishonest, whereby they won't admit that they only award these promotions to select users.