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BRAYBRAYHEY's avatar
BRAYBRAYHEY
Rising Novice
9 days ago
Solved

Unable to Save/Edit Pro in Clubs

I am unable to edit anything in appearance on my pro; it just says pro club avatar save failed error. No matter what I try and what I edit from number to hair, etc it won’t let me save it. Tried uninstalling the game and everything and it still won’t work. Help?

  • EA_Mio's avatar
    EA_Mio
    6 days ago

    Hi bigshalan​,

    I'm sorry you're experiencing this issue. Could you try taking off any new items and then try again?

    Specifically, a few players have reported issues with a set of arm sleeves preventing them from saving their avatars, so I'm wondering if you could have run into the same thing. 

    Please let me know the results, so I can follow up on this.

    ⚠️Not solved - Marked for visibility.

17 Replies

  • EA_Mio's avatar
    EA_Mio
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi BRAYBRAYHEY​ & blesso237​,

    Could you please try unequipping any new items you have put on since it last worked?

    Some players have indicated that a specific set of arm sleeves may prevent them from saving.

  • EA_Mio's avatar
    EA_Mio
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi bigshalan​,

    I'm sorry you're experiencing this issue. Could you try taking off any new items and then try again?

    Specifically, a few players have reported issues with a set of arm sleeves preventing them from saving their avatars, so I'm wondering if you could have run into the same thing. 

    Please let me know the results, so I can follow up on this.

    ⚠️Not solved - Marked for visibility.

  • bigshalan's avatar
    bigshalan
    Seasoned Newcomer
    8 days ago

    Pro Clubs Avatar Save Failed Error – FC 26 (PlayStation)

    Hello EA Support Team,

    I am experiencing an issue in EA SPORTS FC 26 on PlayStation with Pro Clubs.

    Whenever I try to save any changes to my Pro Clubs player (avatar appearance, name, or edits), I receive the following error message:

    “PRO_CLUB_AVATAR_SAVE_FAILED_ERROR”

    I have already tried the following troubleshooting steps:

    - Restarting the game and console (full shutdown)

    - Checking internet connection

    - Logging out and back into my EA account

    - Making minimal changes and saving

    - Trying at different times

     

    The issue still persists. It appears to be a server-side or account-related issue, as no changes can be saved at all.

    Platform: PlayStation

    Game Mode: Pro Clubs

    Game: EA SPORTS FC 26

    Please investigate this issue and advise on a fix or reset for my Pro Clubs profile.

    Thank you for your support.

    Best regards,

  • blesso237's avatar
    blesso237
    Seasoned Newcomer
    8 days ago

    I am unable to edit my Avatar appearance in fc26 when I do it displays PRO_ CLUB_AVATAR_SAVE_FAILED_ERROR

    i have tried all the assistance that was given to me by EA assistants but no solution

  • 5c632rt9bhkj's avatar
    5c632rt9bhkj
    Seasoned Newcomer
    8 days ago

    Também tenho o. Mesmo erro ainda não resolvido isso EA 

  • LonerStooner's avatar
    LonerStooner
    Rising Newcomer
    9 days ago

    *PRO_CLUB_AVATAR_SAVE_FAILED_ERROR

    same problem, didn't try anything it to fix it yet! 

  • xx__NUNES's avatar
    xx__NUNES
    Seasoned Newcomer
    10 days ago

    Hello, I cannot save my Pro Clubs avatar in EA SPORTS FC 26 on PC.

    I get "Avatar Save Failed" every time.

     

    I have already tried:

    - Reinstalling the game

    - Deleting local Pro Clubs/avatar files

    - Creating a new Windows user

    can some one help me pls

     

     

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