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zelenk's avatar
zelenk
New Novice
3 days ago

Banned for "Grinding" - 40 +matches for BACH Evolution ignored by ToS team

Hi Community Managers, I am a dedicated player (playing 4+ hours daily) and recently my account was permanently banned for "cheating/automation." However, this is a clear System False Positive. Con...
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xxdanmwxx's avatar
xxdanmwxx
Seasoned Adventurer
1 day ago

I would recommend that you send a letter of complaint to their HQ, you have a better chance there

zelenk's avatar
zelenk
New Novice
22 hours ago

Exactly. The current support system is a dead end. I’m preparing a formal demand letter to Redwood City now. If they won't look at my BACH evidence online, I'll send it to their front door.

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