Ea if you gonna ban someone account permanently
I just received permanent ban email from Ea which the reason is cheating .
I played fifa19 until now FC 26 same account same platform pc , this is first time I got banned and I feel angry because I'm totally innocent . My FC 26 best WL result was 10 wins at first week , most recent WL 8 wins , DR went up to elite once at FC 23 , now completely D4-d2 player .
I play FC almost everyday and doing 90% daily content they released . Until today they suddenly send me email tell me I'm using cheat and my account was banned permanently .
I'm shocked I was expecting there is any proof of cheating from Ea to put such serious charge on me , but only an email , no proofs no evidence.
For a loyalty user who yearly spent above 3k USD to top up FIFA point user like me , I feel disrespect and uncomfortable with what EA doing to Thier customer, banning innocent player without evidence, even my account was 5-6 year long . This is big disappointment, even I get back my account in future , I won't spend any cents on this company product anymore . For all people who want to spend money on ea product, think twice and step back .
This is not genuine game company at all .