Forum Discussion

OrangeyFrogger's avatar
4 months ago
Solved

FC 26 pre-order rewards apply to all accounts in PS family?

Hi,

We just pre-ordered FC 26 on PS5 by purchasing on an adult account but the main user is using a child account.  Will both FC 26 rewards and FC25 rewards for pre-ordering be available on the child account?  We've not had anything yet, but we only ordered a few hours ago.  It would be useful to know as we might need to get a refund and pre-order again if we've made a mistake.

Thanks for any help you can provide.

  • This is the reply I received from EA help:

    Game Access: If you pre-order FC26 on your adult PlayStation account and set that account as the primary on your PS5, your child account will be able to play FC26. This is thanks to game sharing rules on PlayStation. Pre-Order Rewards (FC26 and FC25): The pre-order rewards—including both those for FC26 and the bonus FC25 items given as part of the FC26 pre-order—are typically only granted to the account that purchases the game. This means the bonus items (such as Ultimate Team packs, ICON players, Evolutions, etc.) will only be available on the adult account that made the purchase, and not automatically available on your child’s account.

5 Replies

  • I rly want someone to answer this because I am trying to figure out the same issue🙏

  • Mrs_Drifter88's avatar
    Mrs_Drifter88
    Seasoned Newcomer
    3 months ago

    This is the reply I received from EA help:

    Game Access: If you pre-order FC26 on your adult PlayStation account and set that account as the primary on your PS5, your child account will be able to play FC26. This is thanks to game sharing rules on PlayStation. Pre-Order Rewards (FC26 and FC25): The pre-order rewards—including both those for FC26 and the bonus FC25 items given as part of the FC26 pre-order—are typically only granted to the account that purchases the game. This means the bonus items (such as Ultimate Team packs, ICON players, Evolutions, etc.) will only be available on the adult account that made the purchase, and not automatically available on your child’s account.

  • In the past pre-order bonuses and items were only received by the adult account.  I very much doubt this situation will change in the future as you currently only pay for one set of extras and then you can share the base game.

    It would be really good to be able to assign certain extras to a child account - maybe hopefully in the future this could be developed - but because currently financial information and the distribution and utilization of FC Points are involved, and then the situation where the adult account has a different club to the childs account club in-game (meaning it is not possible to transfer non-transferable items between 2 clubs in Ultimate Team) I think the account holder gets everything and that's it.

  • Zarch1972's avatar
    Zarch1972
    Rising Newcomer
    30 days ago

    We have just fallen foul of this stupid rule.

    My son as both a teen EA account and a child PSN account.
    So I bought the Ultimate FC26 game for him from the PlayStation store weeks before the rewards deadline. 
    He's been able to get 7 day early access but has not got the rewards.
    I don't recall any warnings about this rule when purchasing.

    So we are penalised for doing the right thing to protect kids online by having teen/child accounts?
    It all feels like a big con.  Spent £90 for Ultimate and got nothing back.  My son is GUTTED.

    I spent over FIVE HOURS across TWO days on chat to get pointed to the forum and being told there is no way of transferring the rewards.  I don't even play FC26, so I haven't claimed anything.

    Not happy at all.
    If anyone from EA actually reads this, please consider changing this in the future.
    Or if something can be done for us with FC26, please get in touch.


  • ada_r1411's avatar
    ada_r1411
    2 days ago

    The packs are not when the 1st week access is.

    I got mine when it fully released and the FC 25 carry-over rewards on the 14th

     

About FC 26 General Discussion

Discuss the latest news and game information around EA SPORTS FC™ 26 in the community forums.2,903 PostsLatest Activity: 5 minutes ago