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Zorkier's avatar
Zorkier
New Novice
4 months ago

FC26 Kicking out of the game

When I launch the game, it suddenly crashes after a while without even giving me an error. All my drivers are up to date. I deleted and reinstalled the game, but it didn't work.

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there. I'll try to help with this. Can you run a DxDiag report and attach it to a response? I'll go over it for any errors.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Can you attach the DxDiag.txt file to a response? Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Thanks. Just to be clear, you're crashing to the desktop with no error?

  • Zorkier's avatar
    Zorkier
    New Novice
    4 months ago

    Yes, it crashes directly, but EA remains open. I deleted and reinstalled the game, but it didn't fix it. The settings are set to low, so I don't think it's the settings.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Thanks. Here are a few suggestions based on the DXDiag you submitted.

    • The background program or service called SECOCL64.exe is crashing often. This looks to be related to a program called Sound Research SECOCL. It's used for enhancing audio. Disable or uninstall this.
    • Your NVIDIA driver is really new. You could try rolling back to a previous driver.
    • In the NVIDIA control panel, go to Manage 3D settings > Program Settings. Make sure FC 26 is running on the NVIDIA GPU and not the integrated AMD processor.
    • Shut down any other unnecessary programs that might be running that could be using up available RAM
  • Zorkier's avatar
    Zorkier
    New Novice
    4 months ago

    Thank you, there really wasn't a crash at the moment. I hope it doesn't happen again.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    You're welcome. Hopefully, that helps.

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