Banned from coin distribution

I was accused by the same thing but once I appealed, the said I was cheating.

I have submitted 5 appeals and all of them are denied, with 3 different charges. Although the CM here said it will be "manually reviewed by a human", but the "human" ignore my request for evidence and pasting the same identical reply at least 3 times.

The ToS team is either arrogance or simply don't care about what the player is asking for. OR maybe very well-trained as a bot to reply most of the appeals.

Please keep us updated how your situation is. Cheers

They don’t make any sense, at that point of the game, coins are just worthless. They turned down my appeal, they don’t care any appeals at all,  just pretend they are doing something on that. Shameful on them 

Hey LovSaikaKawakita​, 

I'm sorry to hear that your previous appeals didn't lead to the resolution you were hoping for.

While we can't speak to why the appeals were denied, as we don't have access to that information, we can assure you that each appeal is reviewed by a human. While the Terms of Service team tends to respond with templates based on the review's decision, hence the identical replies, the review itself is conducted manually. 

We understand that this process can feel frustrating, but continuing to appeal is the best way to have that account action reviewed. 

kwtsang927​ As long as the team doesn't respond to say they consider the decision final and the case closed, you should still have the opportunity to appeal, if you'd like, and another member of our Terms of Service team will take a look.