FC26 purchased on Epic Games – cannot install or launch, EA App error
Hello everyone,
I’m having an issue with FC26 purchased through Epic Games, and I haven’t been able to resolve it so far.
What happens:
- I purchased FC26 on Epic Games successfully
- The game appears in my Epic Games library
- When I click Install (or Play), Epic redirects me to the EA App
- After completing the required registration/login steps, the EA App shows an error message (see screenshot)
- The game never starts downloading
- FC26 does not appear in my EA App library at all
Important details:
- The game has never been downloaded or installed
- Every attempt to install from Epic leads to the same EA App error
- Reinstalling EA App, restarting PC, clearing cache, and resetting EA password did not help
This looks like an Epic–EA entitlement or account linking issue, where the purchase is recognized by Epic but not properly registered on the EA App side.
Has anyone experienced the same problem or found a solution?
Any help from EA staff or community members would be appreciated.
Thank you.
