Forum Discussion

Bashabisho74's avatar
Bashabisho74
Newcomer
1 hour ago
Solved

Cannot access transfer market on companion app

I cannot access the market on the companion ; however , I have been playing everyday at least 3 games since 10 april 2026 . Moreover , I cannot collect the FC season objectives on my PS5  . In addition , I cannot reach human support as I am only stuck wirh the bot

 

[CM - Edited title for clarity]

  • Hi there. Thanks for reaching out. All the information we have for unlocking the market in the app can be found in this article. Unfortunately, we're not able to unlock it for you. The best I can advise is to keep playing and it will unlock when it's supposed to.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi there. Thanks for reaching out. All the information we have for unlocking the market in the app can be found in this article. Unfortunately, we're not able to unlock it for you. The best I can advise is to keep playing and it will unlock when it's supposed to.

  • Bashabisho74's avatar
    Bashabisho74
    Newcomer
    1 hour ago

    There should be a solution for this problem as I have be already playing and I cannot buy the payed season or do many things that's horrible

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 minutes ago

    A couple other things that could be delaying access would be if you have multiple accounts on the same device accessing Ultimate Team or if your account was sanctioned by Terms of Service in the past.