Issue Linking Xbox Account to EA Account
I am experiencing an issue when trying to link my Xbox account to my EA account. I receive a message stating that I cannot link a new Xbox account because my EA account is currently linked to another Xbox account (Xbox ID: Mox772798), and that I must wait 365 days before linking a new one.
The problem is that I no longer have access to the previously linked Xbox account, and I would like to link my current Xbox account instead.
My details are as follows:
- EA Account Email: ha*****@outlook.com
- Previously linked Xbox ID: Mox772798
- Current Xbox ID I want to link: MOX771536
I kindly request your assistance in unlinking the old Xbox account or providing a solution that allows me to link my current Xbox account, as I am currently unable to access EA services on Xbox due to this issue.
Thank you very much for your time and support.
I look forward to your response.
Hello Hamada_2077,
we cannot help with these types of request here in the forum as we don't have access to accounts here. Please contact EA Support and explain your situation there, so they can help you link the correct Xbox account to your EA account.