Problems whith my FC26 account

Hello EA Sports, I've been having problems with my FC26 account for the past few days. It appears to be deactivated, but when I check my penalty history, I don't have any, so I don't understand why it's deactivated.

playstation

1 Reply

EA_Barry
Community Manager
15 hours ago
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Thanks for posting. We cannot help with this directly here on the forums as we need to verify your identity before accessing and/or making any account changes. If your penalty history is empty, there is likely another account issue that EA Advisors can look into for you. Please make contact with an EA Help Advisor for assistance with this as follows.

EA Help

Thank you.