PS5 Ultimate Team menus freezing (possible Sky Broadband routing issue)

Hi, I’m having ongoing issues with Ultimate Team on PS5 in EA Sports FC 26. Main problems: Ultimate Team menus frequently freeze (e.g. “Updating Store”, “Checking Squads”) Green loading icon spi...

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EA_Aljo

Community Manager

5 months ago

I don't have any updates. It's been determined this issue is not on our end.

iiSamHDx

Seasoned Newcomer

5 months ago

So how do we go about getting a refund/ Compensation. Iv paid for a product that I’m unable to play at 100%. It’s poor customer service! If you go out for a meal and only get half of it, you’re not happy are you

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PS5 Ultimate Team menus freezing (possible Sky Broadband routing issue)

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