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dhaker_wolf's avatar
dhaker_wolf
Rising Newcomer
2 months ago

Unplayable game

The game has been absolutely unplayable for the previous couple of weeks, I’m on ps5 and had no issues until futties and the repeatable 10 x 85 sbc. I mainly play ultimate team and now can’t even edit my squad to launch a game without it kicking me out of ultimate team. Tried to play gauntlet and spent minutes editing the squad and when I tried launching a game it just kicked me out of ultimate team and all the changes are reset.. this happened more than once and it made the game unplayable for me. Is there any fix for this issue, it also happens on SBCs and whenever I try submitting it kicks me out.

2 Replies

  • Thank you for the reply, I do believe the main issue is that my account might’ve gotten targeted by the security systems. There’s a new measurement that started working since you put the repeatable 10 x 85 sbc, it targets the squad building to limit the submissions of the sbc, however this is also affecting normal play features such as rivals, champions and gauntlets.
    it’s not related to the first issue  you mentioned and for the gauntlet I cannot use my players and I do need to edit the squad before launching a game, and after spending so much time doing that and attempt to start the game it just disconnects me from ultimate team and all progress is lost.I hope you find a solution to fix this issue because meanwhile the game is unplayable for me.

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey dhaker_wolf​,

    If you are running into an error starting a Rivals or Champions match, it could be related to an EVO applied to one or more of your players that granted a 5th PlayStyle+ that's not working correctly. Removing or replacing the EVO should help. 

    Other players also reported this situation recently, and our teams are investigating.

    In the meantime, if you also run into an error submitting an SBC, is it a single SBC or any SBC you're trying to submit? If you have submitted many SBCs before this error started, please try taking a 24-hour break from attempting to submit new SBCs. You might have been targeted by our security systems against bots and automations.

    For the Gauntlet mode instead, please check if you can start a match without editing your squad.

    It might also help to delete the corrupt files following this guide, including the Online squad updates and Personal settings 1 files, and to delete your squads on the Companion app or the Web app, leaving an empty one as the active squad, before you try to start a new match in-game.

    Let me know how it goes.

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