Xp glitch

I am in the process of completing XP to try and finish the season pass, after completing some objective it says i have reached the hourly limit of xp AFTER i have claimed 6k XP and it’s only gave me 3k XP.. is this correct? Will I get this XP in a hour ? Was it meant to happen? I should be lvl 34 but I’m currently 31 as I never received my 3k XP.