Subject: FC 26 – Unable to play Rivals and FUT Champions
Hello EA Support,
I’m having an issue with FC 26 on PS5. Since Saturday, I have been unable to play Rivals or FUT Champions (Weekend League).
When I find an opponent and reach the screen where the two teams are shown, the game disconnects me before the match starts. I get the message:
“You lost connection to your opponent. We’ll check the match report to see who won and who lost.”
The match is not registered as a win or a loss for either player.
I have already:
- Restarted my router.
- Restarted my PS5.
- Tested my internet connection on PS5, and everything shows as OK.
- Checked my NAT type, which is Type 2.
- Tried using my phone’s mobile hotspot instead of my home internet, but I get exactly the same issue.
- Other game modes, such as Squad Battles and Live Events, work normally.
This seems to be an issue with Rivals/FUT matchmaking or my FUT account rather than my internet connection.
Could you please check if there is any issue with my account or matchmaking and help me fix this?
Thank you.
