Forum Discussion
am unable to access Ultimate Team on my main account. Every time I try to enter Ultimate Team, I receive the following message:
"Connecting to Ultimate Team is not possible at the moment. You will be returned to the main menu."
I am playing on Xbox. My internet connection is working normally, and I can access other online modes such as Pro Clubs without any issues.
I have also tested with another account on the same console, and that account can access Ultimate Team successfully. This suggests the issue is specific to my main EA account
I have already tried restarting the game, restarting my console, and reconnecting to the servers, but the issue remains.
Could you please check if there is any issue, restriction, or corrupted data associated with my Ultimate Team account and help me regain access?
Thank you.