Forum Discussion

Rising Rookie

6 months ago

Solved

Can't play a game — crashing back to home screen shortly after kick-off

Started happening this morning. No matter what game mode — I've tried Ultimate Team (rivals) and squad builder modes, the game starts, and about 30 seconds after kick-off crashes and boots me back to my xbox one console home screen.

Console: Xbox One.

Game modes: Rivals (when I reboot the game, it gives me the disconnection spiel and penalizes my DNF multiplier, counts the crash as a loss), squad builder.

Frequency: Every single game since this morning, can't play anything.

Gamertag: RedBullsOJ13.

I see some version of this has been happening to loads of people, with no real solutions on offer. Anyone, ideally someone internal to EA (EA_Darko?) have any idea/fixes? Thanks.

crashing

xbox

RedBullsOJ13
6 months ago
Update: I uninstalled & reinstalled the game, seems to have fixed the issue.

3 Replies

joshuaodell22
Rising Newcomer
6 months ago
This exact thing happened to me I literally cannot play any game at all it immediately kicks me to the Xbox home screen it's crap I paid 100 bucks for a game I can't even play, I restarted the console, uninstalled the game and reinstalled, and cleared the catch and literally nothing
RedBullsOJ13
Rising Rookie
6 months ago
Update: I uninstalled & reinstalled the game, seems to have fixed the issue.
Jaizonlopez11
Seasoned Novice
6 months ago
I did this and it made the game slower for me i am yet to play ultimate team or rivals or even on the app i cant play the game