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RedBullsOJ13's avatar
RedBullsOJ13
Seasoned Newcomer
2 days ago
Solved

Can't play a game — crashing back to home screen shortly after kick-off

Started happening this morning. No matter what game mode — I've tried Ultimate Team (rivals) and squad builder modes, the game starts, and about 30 seconds after kick-off crashes and boots me back to my xbox one console home screen.

Console: Xbox One.

Game modes: Rivals (when I reboot the game, it gives me the disconnection spiel and penalizes my DNF multiplier, counts the crash as a loss), squad builder.

Frequency: Every single game since this morning, can't play anything. 

Gamertag: RedBullsOJ13.

I see some version of this has been happening to loads of people, with no real solutions on offer. Anyone, ideally someone internal to EA (EA_Darko​?) have any idea/fixes? Thanks.

crashing
xbox
  • RedBullsOJ13's avatar
    RedBullsOJ13
    2 days ago

    Update: I uninstalled & reinstalled the game, seems to have fixed the issue.

3 Replies

  • joshuaodell22's avatar
    joshuaodell22
    Rising Newcomer
    2 days ago

    This exact thing happened to me I literally cannot play any game at all it immediately kicks me to the Xbox home screen it's crap I paid 100 bucks for a game I can't even play, I restarted the console, uninstalled the game and reinstalled, and cleared the catch and literally nothing 

  • RedBullsOJ13's avatar
    RedBullsOJ13
    Seasoned Newcomer
    2 days ago

    Update: I uninstalled & reinstalled the game, seems to have fixed the issue.

  • Jaizonlopez11's avatar
    Jaizonlopez11
    Seasoned Newcomer
    12 hours ago

    I did this and it made the game slower for me i am yet to play ultimate team or rivals or even on the app i cant play the game 

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